Your Privacy Matters

Privacy Policy

At Deep Computer Institute, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and protect your data in compliance with applicable laws and regulations.

Last Updated: January 2026

Our Commitment to Your Privacy

Deep Computer Institute ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our courses, or interact with our services.

Important Note

By accessing our website, enrolling in our courses, or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy. We may update this policy periodically, and any changes will be posted on this page with an updated revision date.

Information We Collect

We collect various types of information to provide and improve our services to you:

Personal Information

When you enroll in our courses, contact us, or use our services, we may collect:

  • Full name, contact details (email, phone number, address)
  • Date of birth, gender, nationality
  • Educational background and qualifications
  • Payment information for course fees
  • Government-issued identification for certification purposes
  • Photographs for student ID cards and certification

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address, browser type, and device information
  • Pages visited, time spent on pages, and navigation patterns
  • Referring website or source
  • Cookies and similar tracking technologies

Student Performance Data

As part of our educational services, we collect:

  • Attendance records and participation
  • Assignment submissions and project work
  • Assessment scores and examination results
  • Certification exam performance

How We Use Your Information

We use the collected information for the following purposes:

Purpose Description
Course Enrollment & Administration To process your enrollment, manage your student account, and provide educational services
Certification Processing To register you for certification exams and issue certificates through our international partners
Communication To send important updates, course information, and respond to your inquiries
Improving Services To analyze usage patterns and improve our courses, website, and services
Compliance & Legal Obligations To comply with applicable laws, regulations, and government requests
Marketing & Promotions To inform you about new courses, special offers, and events (with your consent)

Data Sharing and Disclosure

We may share your information in the following circumstances:

With International Certification Partners

For certification processing, we share necessary information with our international partners including Microsoft, Adobe, Certiport, Veloces, and Sankalpa World Championship. This sharing is essential for:

  • Registering you for certification exams
  • Issuing internationally recognized certificates
  • Maintaining certification records
  • Participating in international competitions and championships

With Service Providers

We may engage third-party service providers to assist with:

  • Payment processing and financial transactions
  • Website hosting and maintenance
  • Email communication and marketing services
  • Data analysis and research

Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request.

Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information:

Security Measures

  • Secure servers and encrypted data storage
  • Restricted access to personal information on a need-to-know basis
  • Regular security assessments and updates
  • Secure payment processing systems
  • Physical security measures for our premises and records

Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes for which it was collected
  • Comply with legal and regulatory requirements
  • Maintain accurate academic and certification records
  • Resolve disputes and enforce our agreements

Student records and certification data are typically retained for a minimum of 7 years after course completion.

Your Rights and Choices

You have certain rights regarding your personal information:

Access and Correction

You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.

Withdrawal of Consent

Where we rely on your consent to process your information, you may withdraw your consent at any time. However, this may affect our ability to provide certain services to you.

Marketing Communications

You can opt-out of receiving marketing communications from us by using the unsubscribe link in our emails or contacting us directly.

Data Portability

You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience:

Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Preference Cookies: Remember your preferences and settings
  • Marketing Cookies: Used to deliver relevant advertisements

Managing Cookies

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our website.

Our website may contain links to third-party websites, including our international certification partners. This Privacy Policy applies only to our website and services. We encourage you to review the privacy policies of any third-party websites you visit.

International Data Transfers

As an institute offering internationally recognized certifications, your information may be transferred to and processed in countries other than Nepal, including but not limited to the United States, where our certification partners are located. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If you believe we have collected information from a child without consent, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Data Protection Officer

Deep Computer Institute

Srijanachowk, Pokhara, Kaski, Nepal

Email: privacy@deepcomputer.edu.np

Phone: +977-61-552521

Hours: Sunday-Friday, 7:00 AM - 7:00 PM

This Privacy Policy was last updated on January 2026 and is effective immediately.